We are an eCommerce shop – we utilise the services of a courier company to deliver your order to you. We ship through Aramex which charges a flat rate of R99.99 domestically.
However, in the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied. Examples of special delivery areas include: Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates. In this instance, you will be contacted prior to delivery.
Returns and Refunds:
Due to hygienic reasons, we CAN NOT accept returns and issue refunds on Face Masks. Please check our sizing information before placing your order and feel free to contact us should you have any questions.
A fee of R99.99 will be levied on all exchanges. We will arrange for the collection and dispatch thereof, provided the items are in the same condition that they were received in. NO exchanges will be processed for used items. Exchanges must be effected within 30 (thirty) days from the date of receipt of your order. The refund will only be processed once we receive the items.